info and policies

return policy

We accept returns within 30 days of delivery, provided the golf balls are unused and in their original packaging. Customers are responsible for return shipping costs. Please note that custom or personalized golf balls, as well as clearance or final sale items, are not eligible for return. Refunds will be issued to the original form of payment once the return has been received and inspected, typically within 5–7 business days.

Privacy policy

At north birdie, we value your privacy and are committed to protecting your personal information. When you visit our website or make a purchase, we may collect details such as your name, contact information, shipping address, and payment method, as well as non-personal data like browser type and IP address through cookies or analytics tools. This information is used to process orders, improve our website, and communicate with you. We do not sell or rent your personal data, though we may share it with trusted third parties like payment processors or shipping carriers to complete your transaction. You may opt out of marketing emails at any time and have the right to access, update, or delete your information by contacting us. We take reasonable security measures to protect your data, though no system is entirely foolproof. By using our site, you agree to the terms of this policy, which may be updated occasionally and posted here with a revised date. For any questions or requests related to your privacy, please contact us at info@northbirdie.ca.

terms and conditions

By accessing and using the website of north birdie, you agree to comply with and be bound by the following terms and conditions. All content on this site—including text, images, logos, product descriptions, and pricing—is the property of north birdie and may not be copied, reproduced, or distributed without our written permission. Our products are offered for personal, non-commercial use only. We reserve the right to update or modify these terms at any time without prior notice. You agree not to use our site for any unlawful or harmful activities, including attempts to interfere with the website’s functionality or security. All purchases made through our site are subject to our return and privacy policies. We strive to ensure accurate information, but we are not responsible for typographical errors or pricing inaccuracies. If you do not agree with these terms, please do not use our site. For questions regarding these terms, please contact us at info@northbirdie.ca.